DDLS DDLS - Home Contact DDLS

Search go


Go to Project Management courses.
      Email       Print       Save
Making Projects Work
Vendor Course Code:MPW
Course Length:2 days
Course Price:$1,500.00 plus $150.00 GST = $1,650.00 inc. GST
Availability:
 
 
 
 If your preferred city or time is not currently listed, please call DDLS on 1800 U LEARN (1800 853 276) and we can try to accommodate your needs.
Overview:
A Bit About The Course
This highly interactive, results-focused workshop is ideal for project team members, practicing project managers and project leaders who need to achieve consistent project success through people. Participants will acquire advanced interpersonal skills and learn consensus-building techniques that help provide clarity and garner commitment from team members, customers and management. These influential skills are instilled in participants through real-world scenarios, which continually reinforce the skills, techniques and concepts necessary to improve project results immediately upon return to the workplace.

Skills Gained:Discover How To
▪ Create and communicate a shared sense of purpose between the project team and stakeholders about your project.
▪ Involve and engage key customers and use the views of others to create commitment and advance your project.
▪ Prepare to make difficult requests and influence people with whom you do not have official power; for example, obtaining additional resources for your project.
▪ Use group facilitation skills to create a common reference point that includes the description of the business problem, where the project is going, how to actualise it, and stakeholder involvement at any given point in the project.

Competencies
▪ Scope Planning
▪ Negotiating
▪ Communicating
▪ Problem Solving

Project Management Knowledge Areas
▪ Scope Management
▪ Time Management
▪ Human Resource Management
▪ Communications Management

Credit Points
PDUs: 16 Credits
CPDs: 10 Credits

Key Topics:Workshop Introduction
▪ Customer and team interface issues throughout the life of the project.

How to Build Commitment and Accountability Through Effective Negotiation
▪ Common deficiencies and problems with negotiating agreements.
▪ Key elements in building commitment.
▪ Negotiation principles.
▪ 8-Step negotiation model/process/practice simulations.

Influence Through Selling Ideas
▪ Initiating negotiations, promoting ideas, making difficult requests.
▪ Participant application to real project situations.

Group Facilitation
▪ Conceptualising and planning a successful facilitation.
▪ Modified 8-Step negotiation model for groups.
▪ Facilitation tips to jump start and advance discussion/ground rules for facilitators.

Process Start-Up Matrix
▪ Components: scope facilitation, stakeholder map, and force field analysis.
▪ Building a sense of project purpose/ application to team building.
▪ Responding to the project management process by using participants’ actual projects.

Scope Facilitation Technique
▪ Group facilitation process gets people excited about change.
▪ Builds commitment between team and stakeholders.

Stakeholder Mapping and Analysis
▪ Identify those who can help advance the project.
▪ Identify their assumptions and expectations about the project.

Force Field Analysis
▪ Group facilitation process quickly uncovers the constraints, assumptions, and risks.
▪ Create strategy to respond to barriers associated with your project.

The Art of Managing Resistance
▪ Understand your role in resistance.
▪ Respond to resistance by defining causes and create appropriate actions.

Target Audience:Who Should Attend
Those who must influence projects customers and other team members.


Prerequisites:Experience in project management; that is, for those who are indirectly or directly in a position to influence the outcome of a project.



Training Courses:  |  Microsoft Training  |  Cisco Training  |  Citrix Training  |  Check Point Training  |  VMWare Training  |  IBM Lotus Training  |  Apple Training  |  Business Analysis Training  |  Professional Development Training  |  ITIL® Training  |  Project Management Training  |  PRINCE2® Training  |  Digital Investigations Training  |  Red Hat Training  |  Tandberg Training

Copyright 2011 DDLS All Rights Reserved. | Terms and Conditions of Use | Privacy Policy. | Trademark Acknowledgement.